Guest Experience Ambassador - Part Time

Bass Pro Outdoor World; Hoffman Estates (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Employee discounts

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Hoffman Estates, IL is seeking a friendly Greeter to welcome guests, handle merchandise with care, and provide information and directions to enhance every visit. You will assist with events, promotions, and club programs while modeling a welcoming, professional image.

This part-time role emphasizes excellent communication, organization, and initiative. Pay is hourly, with benefits as listed, supporting a positive guest experience at our store.

Qualifications

• Excellent organization and attention to detail.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers in a friendly manner.
• Promote programs including CLUB Membership and In-Store Pickup.
• Maintain professional appearance per dress code and be welcoming.
• Check in customer merchandise for returns.
• Log visitor badges for vendor reps and manage logs.
• Inform customers about events, sales, and promotions.
• Keep entryways and work areas clean and safe.
• Assist firearm check-in by notifying outfitter; do not handle firearms.
• Other duties as assigned.

Skills

Organization

Customer service

Communication

Adaptability

Self-motivation

Education

High school diploma

Job description

Bass Pro Shops in Hoffman Estates, IL is seeking a friendly Greeter to welcome guests, handle merchandise with care, and provide information and directions to enhance every visit. You will assist with events, promotions, and club programs while modeling a welcoming, professional image.

This part-time role emphasizes excellent communication, organization, and initiative. Pay is hourly, with benefits as listed, supporting a positive guest experience at our store.