Guest Experience Ambassador - On-site Concierge (Day Shift)

Stormont Vail Health; Topeka (KS); On-site; USD 19,000 - 28,000; Full time

Job summary

Stormont Vail Health in Topeka, KS is seeking a Guest Experience Ambassador 2 to provide a safe, friendly, and helpful first impression for patients and visitors. The role includes greeting guests, guiding them to departments, escorting patients, and assisting with valet and parking duties.

You will also help with safety checks, wheelchair transport, and maintaining a welcoming lobby environment. Candidates should have a High School Diploma or GED (preferred), be 18+, and possess experience in

Qualifications

• High school diploma or GED is preferred.
• Experience in a customer service-related role is required.
• Experience in patient care is preferred.

Responsibilities

• Welcome guests and visitors at the entrance and guide them to destinations.
• Assist patients and visitors with navigation to rooms or departments.
• Provide wheelchair escort and safe transport of guests when needed.
• Manage keys and assist with valet operations and parking.
• Report safety concerns to the supervisor and assist with maintaining a clean lobby environment.

Skills

Customer service

Communication

Observation

Safety awareness

Education

High School Diploma or GED

Job description

Stormont Vail Health in Topeka, KS is seeking a Guest Experience Ambassador 2 to provide a safe, friendly, and helpful first impression for patients and visitors. The role includes greeting guests, guiding them to departments, escorting patients, and assisting with valet and parking duties.

You will also help with safety checks, wheelchair transport, and maintaining a welcoming lobby environment. Candidates should have a High School Diploma or GED (preferred), be 18+, and possess experience in