Hospital Guest Experience Lead (FT) - Front Desk & Valet

Stormont-Vail-Health-; Topeka (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Stormont Vail Health in Topeka, KS seeks a friendly Patient Transport/Valet teammate to greet visitors, escort patients, and assist with wayfinding in the lobby and entrances.

You will drive and park guests' vehicles, label keys, and help keep the lobby clean and orderly while complying with safety and privacy standards.

This full-time, on-site role requires a high school diploma, valid driver's license, and customer-service experience; training and uniforms provided.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old at time of hire.
• Experience in customer service and patient care preferred.
• Valid driver’s license with clean MVR.

Responsibilities

• Greet visitors and escort patients to their destination.
• Answer inquiries regarding room numbers and department locations.
• Assist guests with wheelchair transportation and safe vehicle parking.
• Manage valet operations and track guest vehicle keys.
• Support security and report safety concerns as needed.

Skills

Customer service

Communication

Driving

Education

High School Diploma / GED

Job description

Stormont Vail Health in Topeka, KS seeks a friendly Patient Transport/Valet teammate to greet visitors, escort patients, and assist with wayfinding in the lobby and entrances.

You will drive and park guests' vehicles, label keys, and help keep the lobby clean and orderly while complying with safety and privacy standards.

This full-time, on-site role requires a high school diploma, valid driver's license, and customer-service experience; training and uniforms provided.