Guest Experience Ambassador - Luxury Front Desk

Amrit Ocean Resort & Residences; Florida; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Career growth opportunities within a  

Job summary

Amrit Ocean Resort & Residences is seeking a friendly Front Desk Agent to join our luxury hotel team full-time. You’ll greet guests, handle check-ins/check-outs, and assist with inquiries to ensure a memorable guest experience.

We value strong communication, a customer-service mindset, and the ability to learn new systems quickly. Flexible shifts, including weekends and holidays, are required in this role.

Qualifications

• Previous front desk or customer service experience preferred (hospitality experience a plus).
• Strong communication and interpersonal skills.
• Tech-savvy with the ability to learn new systems quickly.
• Availability to work flexible shifts, including weekends and holidays.

Responsibilities

• Greet guests with warmth and professionalism, ensuring a seamless check-in/check-out experience.
• Handle guest inquiries and resolve issues efficiently and courteously.
• Manage room reservations, payments, and guest accounts using our property management system.
• Communicate with housekeeping, concierge, and other departments to ensure guest satisfaction.
• Provide information about resort amenities, local attractions, and services.

Skills

Front desk experience

Customer service

Communication skills

Tech-savvy

Flexible shifts

Job description

Show Map

• Location3100 North Ocean Drive, Riviera Beach, FL, 33404, United States
• Employee TypeFull Time-Non-Exempt

Contact information

• [e-mail]

Description

Amrit Ocean Resort is seeking a friendly, professional, and detail-oriented Front Desk Agent to join our team full-time. If you thrive in a luxury hospitality environment and love creating memorable guest experiences, we want to hear from you!

What You’ll Do:

• Greet guests with warmth and professionalism, ensuring a seamless check-in/check-out experience
• Handle guest inquiries and resolve issues efficiently and courteously
• Manage room reservations, payments, and guest accounts using our property management system
• Communicate effectively with housekeeping, concierge, and other departments to ensure guest satisfaction
• Provide information about resort amenities, local attractions, and services

Requirements

What We’re Looking For:

• Previous front desk or customer service experience preferred (hospitality experience a plus)
• Strong communication and interpersonal skills
• Tech-savvy with the ability to learn new systems quickly
• Availability to work flexible shifts, including weekends and holidays
• A positive attitude and passion for guest service

Summary

Benefits Include:

• Competitive pay
• Health, dental, and vision insurance
• Paid time off
• Employee discounts
• Career growth opportunities within a world-class resort

Apply now to join the Amrit Ocean Resort family and be part of delivering a luxury wellness experience on the shores of Singer Island.