Front Desk Agent

Amrit Ocean Resort & Residences

Florida

Vor Ort

USD 21.000 - 28.000

Vollzeit

14 Tage+

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Benefits dieser Stelle

Health insurance
Dental insurance
Vision insurance
Paid time off
Employee discounts
Career growth opportunities within a  

Zusammenfassung

Amrit Ocean Resort & Residences is seeking a friendly Front Desk Agent to join our luxury hotel team full-time. You’ll greet guests, handle check-ins/check-outs, and assist with inquiries to ensure a memorable guest experience.

We value strong communication, a customer-service mindset, and the ability to learn new systems quickly. Flexible shifts, including weekends and holidays, are required in this role.

Qualifikationen

  • Previous front desk or customer service experience preferred (hospitality experience a plus).
  • Strong communication and interpersonal skills.
  • Tech-savvy with the ability to learn new systems quickly.
  • Availability to work flexible shifts, including weekends and holidays.

Aufgaben

  • Greet guests with warmth and professionalism, ensuring a seamless check-in/check-out experience.
  • Handle guest inquiries and resolve issues efficiently and courteously.
  • Manage room reservations, payments, and guest accounts using our property management system.
  • Communicate with housekeeping, concierge, and other departments to ensure guest satisfaction.
  • Provide information about resort amenities, local attractions, and services.

Kenntnisse

Front desk experience
Customer service
Communication skills
Tech-savvy
Flexible shifts

Jobbeschreibung

  • Location3100 North Ocean Drive, Riviera Beach, FL, 33404, United States
  • Employee TypeFull Time-Non-Exempt
Contact Information
  • Emailcareers@amritocean.com
Description

Amrit Ocean Resort is seeking a friendly, professional, and detail-oriented Front Desk Agent to join our team full-time. If you thrive in a luxury hospitality environment and love creating memorable guest experiences, we want to hear from you!

What You’ll Do:

  • Greet guests with warmth and professionalism, ensuring a seamless check-in/check-out experience
  • Handle guest inquiries and resolve issues efficiently and courteously
  • Manage room reservations, payments, and guest accounts using our property management system
  • Communicate effectively with housekeeping, concierge, and other departments to ensure guest satisfaction
  • Provide information about resort amenities, local attractions, and services
Requirements

What We’re Looking For:

  • Previous front desk or customer service experience preferred (hospitality experience a plus)
  • Strong communication and interpersonal skills
  • Tech-savvy with the ability to learn new systems quickly
  • Availability to work flexible shifts, including weekends and holidays
  • A positive attitude and passion for guest service
Summary

Benefits Include:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off
  • Employee discounts
  • Career growth opportunities within a world-class resort
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