Guest Experience Ambassador - Lobby & Service Pro

Ontario Trillium Foundation; Bala Cynwyd (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO - Paid Time Off

Free meals

Health Insurance contribution

Weekly Pay

Job summary

Sardi’s is seeking a Customer Experience Ambassador to greet guests and provide friendly, attentive service in the lobby. You will upsell products, guide guests through the store, and ensure a clean, safe, and welcoming environment.

Responsibilities include answering calls, resolving guest questions, and helping guests have an enjoyable dining experience. PTO, health benefits contributions, and weekly pay are highlighted as benefits.

Qualifications

• Excellent communication and customer service skills.
• Ability to upsell products to guests.
• Friendly, professional demeanor with guests.

Responsibilities

• Greet and welcome guests.
• Provide exceptional customer service to upsell our products.
• Guide guests through the lobby and store areas.
• Host guests to ensure a comfortable and enjoyable visit.
• Answer phone in a friendly manner and respond to questions.
• Handle difficult situations professionally and resolve issues.
• Express thanks and invite guests to return.
• Maintain cleanliness, safety, and security for guests and staff.
• Follow food safety procedures.

Skills

Customer service

Upselling

Communication

Teamwork

Job description

Sardi’s is seeking a Customer Experience Ambassador to greet guests and provide friendly, attentive service in the lobby. You will upsell products, guide guests through the store, and ensure a clean, safe, and welcoming environment.

Responsibilities include answering calls, resolving guest questions, and helping guests have an enjoyable dining experience. PTO, health benefits contributions, and weekly pay are highlighted as benefits.