Guest Experience Ambassador & Front Desk

Sentral; Miami (FL); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health plan

401(k) with match

Paid time off

Travel discounts

Pet insurance discounts

Résumé du poste

Sentral is seeking an Experience Ambassador to deliver outstanding hospitality on-site at our Miami properties. You will greet residents and guests, answer inquiries, and connect people with services, facilities, and local amenities.

This role emphasizes a can-do attitude, proactive problem solving, and strong ownership of resident experiences. Ideal candidates have hospitality or customer service background, excellent communication, and the ability to work flexible hours including evenings and

Qualifications

• High School diploma or equivalent.
• 1+ year hospitality or customer service experience required.
• Multifamily property experience preferred.
• Strong communication and listening skills.
• Flexible schedule including evenings and weekends.

Responsabilités

• Greet residents and guests warmly; manage first contact with the organization.
• Resolve inquiries with ownership, professionalism, and urgency.
• Record and route requests; maintain accurate logs and follow ups.

Connaissances

Interpersonal skills

Customer service

Active listening

Problem solving

English fluency

Formation

High School Diploma

Outils

CRM software

Computer literacy

Description du poste

Sentral is seeking an Experience Ambassador to deliver outstanding hospitality on-site at our Miami properties. You will greet residents and guests, answer inquiries, and connect people with services, facilities, and local amenities.

This role emphasizes a can-do attitude, proactive problem solving, and strong ownership of resident experiences. Ideal candidates have hospitality or customer service background, excellent communication, and the ability to work flexible hours including evenings and