Front Desk Agent

Ontario Trillium Foundation; Fishers (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dental coverage

Vision coverage

Supplemental coverage

Paid holidays

Paid time off

Stay discounts

Job summary

Home2 Suites by Hilton is urgently hiring a friendly Front Desk Agent to join our busy hotel team in Fishers, Indiana. You will be the first point of contact for guests, handling check-ins and check-outs, managing reservations, and proactively addressing questions to ensure a smooth, memorable stay.

The ideal candidate thrives in a fast-paced hospitality environment, demonstrates professional communication, accuracy in payments and records, and collaborates with housekeeping and maintenance to

Responsibilities

• Welcome and assist guests during arrival and departure
• Process payments, manage accounts, and issue room keys
• Answer questions and resolve concerns promptly and professionally
• Coordinate with housekeeping and maintenance to support guest needs
• Maintain accurate reservation and guest records

Job description

Front Desk Agent

Home2 Suites by Hilton

Job Summary:

We are urgently hiring a friendly, welcoming Front Desk Agent to join our busy hotel team at Home2 Suites by Hilton. As the first point of contact for our guests, you will help create a smooth, memorable stay by handling check-ins and check-outs, managing reservations, and quickly addressing questions and requests. If you enjoy hospitality, thrive in a fast-paced environment, and take pride in delivering great guest service, we’d love to meet you.

Schedule Type: Full-time and Part-time

Benefits:

• MEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard

• Paid Holiday for Full Time/Part Time (upon hire)

• Paid Time Off for Full Time/Part Time (6 months of service)

• Nationwide employee stay discounts across hotel brands

Responsibilities:

• Welcome and assist guests during arrival and departure

• Process payments, manage accounts, and issue room keys

• Answer questions and resolve concerns promptly and professionally

• Coordinate with housekeeping and maintenance to support guest needs

• Maintain accurate reservation and guest records