Guest Experience Ambassador (Front Desk)

Oliver Hospitality Payroll; Atlanta (GA); On-site; USD 23,000 - 26,000; Full time

Job summary

Oliver Hospitality Payroll in Atlanta, GA is seeking a full-time Front Desk Associate to deliver welcoming, professional service to guests. You will manage check-ins/check-outs, answer inquiries, process reservations and payments, and maintain lobby standards.

Ideal candidates speak English, display a polished demeanor, and excel in interpersonal communication. Hospitality experience and flexibility to work evenings, weekends, and holidays are preferred for this luxury environment.

Qualifications

• Ability to communicate clearly in English.
• Professional demeanor suitable for luxury environment.
• Strong interpersonal and verbal/written communication skills.
• Willingness to work evenings, weekends, and holidays.
• Experience in hospitality is preferred.

Responsibilities

• Check-ins and check-outs for guests with accurate billing and payments.
• Answer inquiries and provide information about reservations and hotel services.
• Maintain a welcoming and courteous front desk presence for all guests.
• Answer, record, and respond to guest requests and concerns.
• Keep lobby and front desk areas clean and well-stocked.

Skills

Customer service

English proficiency

Professional demeanor

Interpersonal skills

Flexibility

Team player

Hospitality experience

Job description

Oliver Hospitality Payroll in Atlanta, GA is seeking a full-time Front Desk Associate to deliver welcoming, professional service to guests. You will manage check-ins/check-outs, answer inquiries, process reservations and payments, and maintain lobby standards.

Ideal candidates speak English, display a polished demeanor, and excel in interpersonal communication. Hospitality experience and flexibility to work evenings, weekends, and holidays are preferred for this luxury environment.