Guest Experience Ambassador & Bell Concierge

Chicken Ranch Casino; Jamestown (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Chicken Ranch Casino is hiring a Bell Person to join the Hotel Operations team in Jamestown, CA. The position emphasizes guest service, courtesy, sincerity, and enthusiasm to ensure a welcoming experience for all guests.

Responsibilities include assisting guests with luggage, greeting guests, describing amenities, and supporting front desk tasks as needed. Requires 6+ months hospitality experience and basic math skills; bilingual a plus.

Qualifications

• 6+ months of hospitality experience.
• Basic math skills.

Responsibilities

• Assist guests with luggage during check-in and check-out.
• Greet guests on arrival and departure.
• Describe room amenities and local activities.
• Help with parking and VIP guest pickups as needed.
• Answer phones and guest inquiries when required.
• Maintain lobby and entryway cleanliness.
• Provide excellent service to ensure a positive guest experience.

Skills

Guest service

Communication

Problem solving

Independence

Teamwork

Accountability

Job description

Chicken Ranch Casino is hiring a Bell Person to join the Hotel Operations team in Jamestown, CA. The position emphasizes guest service, courtesy, sincerity, and enthusiasm to ensure a welcoming experience for all guests.

Responsibilities include assisting guests with luggage, greeting guests, describing amenities, and supporting front desk tasks as needed. Requires 6+ months hospitality experience and basic math skills; bilingual a plus.