Elite Casino Host & VIP Relations Leader

Chicken Ranch Casino; Jamestown (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Chicken Ranch Casino in Jamestown, CA seeks an Executive Casino Host to own and expand a portfolio of high-value guests. You will drive revenue, ensure elevated service, and mentor other hosts while coordinating comps and VIP events.

The role requires 3–5 years in casino host roles, strong relationship skills, and the ability to work nights and weekends. Join a dynamic Player Development team focused on loyalty and guest satisfaction.

Qualifications

• Experience providing high-value guest service and relationship management.
• Familiar with casino loyalty programs and guest segmentation.
• Strong communication and problem-solving under pressure.

Responsibilities

• Provide exceptional guest service to high-value guests and maintain positive relationships.
• Meet or exceed sales goals related to guest visits, ADW, and revenue.
• Mentor Hosts and coordinate VIP events and special services.

Skills

Guest service

Relationship building

Sales targets

Communication

Team coaching

Education

High School Diploma

Bachelor’s degree in Marketing or Hospitality

Tools

Casino CRM/CMS

Job description

Chicken Ranch Casino in Jamestown, CA seeks an Executive Casino Host to own and expand a portfolio of high-value guests. You will drive revenue, ensure elevated service, and mentor other hosts while coordinating comps and VIP events.

The role requires 3–5 years in casino host roles, strong relationship skills, and the ability to work nights and weekends. Join a dynamic Player Development team focused on loyalty and guest satisfaction.