Guest Experience Ambassador
Hilton
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Benefits offered by this job
Job summary
Hilton is looking for a friendly Lobby Ambassador to greet guests with warmth, ensure a smooth arrival and departure, and help make every stay memorable. You’ll be the first and last touchpoint in the guest journey, delivering the light and warmth of hospitality that Hilton is known for in a fast-paced hotel lobby.
Daily you will welcome guests, offer personalized recommendations on amenities and local attractions, address questions or concerns with empathy and urgency, and coordinate with other
Job description
Hilton is looking for a friendly Lobby Ambassador to greet guests with warmth, ensure a smooth arrival and departure, and help make every stay memorable. You’ll be the first and last touchpoint in the guest journey, delivering the light and warmth of hospitality that Hilton is known for in a fast-paced hotel lobby.
Daily you will welcome guests, offer personalized recommendations on amenities and local attractions, address questions or concerns with empathy and urgency, and coordinate with other
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