Guest Experience Agent — Part-Time at Luxury Hotel

VH Hospitality; Chicago (IL); On-site; USD 34,000 - 36,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

Sick leave

Vacation time

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Employee discounts

Employee Assistance Program

Job summary

The Westin Michigan Avenue Chicago is seeking a Part Time Front Desk Agent to deliver exceptional guest experiences on Chicago's Magnificent Mile. You will greet guests, manage registrations, promote rewards, and handle requests with warmth and accuracy.

This role requires strong communication, attention to detail, and the ability to work a varied schedule, including weekends. Competitive benefits support your wellbeing while you grow in a hospitality-focused team.

Qualifications

• Reads and writes clearly to facilitate communication.
• Strong verbal and written communication skills.
• Excellent guest relations and leadership capabilities.
• Detail oriented with solid organizational abilities.

Responsibilities

• Attend to guests’ needs with intuitive service throughout their stay.
• Greet guests, assist with registration, and manage reservations and payments.
• Promote the hotel rewards program and assist VIPs.

Skills

Reading/Writing

Communication

Customer service

Leadership

Organizational skills

Job description

The Westin Michigan Avenue Chicago is seeking a Part Time Front Desk Agent to deliver exceptional guest experiences on Chicago's Magnificent Mile. You will greet guests, manage registrations, promote rewards, and handle requests with warmth and accuracy.

This role requires strong communication, attention to detail, and the ability to work a varied schedule, including weekends. Competitive benefits support your wellbeing while you grow in a hospitality-focused team.