Front Desk Concierge: Guest Experience Pro with Benefits

Aimbridge Hospitality, LLC; Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Income

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Chicago Marriott Midway is seeking a Front Desk Agent to deliver exceptional guest experiences through warm welcomes, smooth check-ins, and friendly farewells. You’ll be the face of the hotel, coordinating reservations, requests, and payments with precision and a friendly attitude.

Enhance guest satisfaction with clear communication, quick problem solving, and seamless multitasking across duties from check-ins to billing.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and MS Office.

Responsibilities

• Deliver exceptional guest service and warm, welcoming interactions.
• Communicate clearly with guests and team members.
• Think quickly and resolve issues to ensure a smooth stay.
• Multitask reservations, check-ins/outs, and billing details efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Chicago Marriott Midway is seeking a Front Desk Agent to deliver exceptional guest experiences through warm welcomes, smooth check-ins, and friendly farewells. You’ll be the face of the hotel, coordinating reservations, requests, and payments with precision and a friendly attitude.

Enhance guest satisfaction with clear communication, quick problem solving, and seamless multitasking across duties from check-ins to billing.