Guest Experience Agent — Front Desk & Hospitality Maestro

Aimbridge Hospitality; Memphis (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A prominent hospitality group is on the lookout for a Front Desk Agent in Memphis, TN. This role involves providing outstanding guest service, managing reservations, and adeptly handling inquiries. Ideal candidates should possess a high school diploma and preferably have some experience in a hotel environment. Join our team to deliver memorable guest experiences while working in a dynamic, supportive setting with benefits such as medical coverage, paid time off, and daily pay options.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to deliver warm and top-tier guest service.
• Strong communication skills for team coordination.

Responsibilities

• Master warm welcomes and smooth check-ins.
• Juggle reservations, requests, and financial details.
• Address and resolve guest inquiries and issues.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

A prominent hospitality group is on the lookout for a Front Desk Agent in Memphis, TN. This role involves providing outstanding guest service, managing reservations, and adeptly handling inquiries. Ideal candidates should possess a high school diploma and preferably have some experience in a hotel environment. Join our team to deliver memorable guest experiences while working in a dynamic, supportive setting with benefits such as medical coverage, paid time off, and daily pay options.