Guest Experience Agent - Front Desk (Full-Time)

Remington Hospitality; Minnetonka (MN); On-site; USD 23,000 - 26,000; Full time

Job summary

Remington Hospitality in Minnetonka, MN, is seeking a Front Desk Clerk at the Sheraton Minneapolis West. You will warmly welcome guests, check them in and out, assist with pre-registration and handle reservations with efficiency.

You should be knowledgeable about front office procedures, cash handling, and posting charges. The role requires flexibility for nights, weekends, and holidays to deliver great guest experiences.

Qualifications

• Team-oriented guest service approach.
• Ability to work collaboratively with hotel staff.

Responsibilities

• Greet and communicate cordially with guests, check them in and out.
• Assist in pre-registration and blocking of reservations.
• Post charges accurately and promptly.
• Handle cash, checks, and credit card transactions correctly.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts, and cancellation procedures.

Skills

Team player

Guest service

Job description

Remington Hospitality in Minnetonka, MN, is seeking a Front Desk Clerk at the Sheraton Minneapolis West. You will warmly welcome guests, check them in and out, assist with pre-registration and handle reservations with efficiency.

You should be knowledgeable about front office procedures, cash handling, and posting charges. The role requires flexibility for nights, weekends, and holidays to deliver great guest experiences.