Front Desk Associate — Guest Check-In & Reservations

One Ocean Resort & Spa; Minnetonka, Northern (MN, KY); Hybrid; USD 23,000 - 26,000; Full time

Job summary

Sheraton Minneapolis West in Minnetonka is seeking a Front Desk Clerk. You will warmly greet guests, check them in and out, assist with pre-registration, and help block reservations as needed. You should know how to post charges, manage cash, and be familiar with the front desk system.

You will review reservations with special requests and handle same-day bookings, cancellations, and relocations. This full-time role offers an hourly rate of $17–$19 and a team-oriented environment focused on

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends, and holidays.
• Enjoy working as part of a team to provide great guest experiences.

Responsibilities

• Greet and communicate cordially with guests, promptly checking them in and out of the hotel; assist in pre-registration and blocking of reservations when necessary.
• Post charges accurately and efficiently, knowing how and where to record transactions.
• Maintain working knowledge of the Front Office system and handle daily transactions and less common tasks.

Skills

Work ethic

Initiative

Flexible schedule

Job description

Sheraton Minneapolis West in Minnetonka is seeking a Front Desk Clerk. You will warmly greet guests, check them in and out, assist with pre-registration, and help block reservations as needed. You should know how to post charges, manage cash, and be familiar with the front desk system.

You will review reservations with special requests and handle same-day bookings, cancellations, and relocations. This full-time role offers an hourly rate of $17–$19 and a team-oriented environment focused on