Guest Experience Agent - Front Desk, Daily Pay

Aimbridge Hospitality; Peru (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Fairfield Inn & Suites Peru, IL is seeking a Front Desk Agent to greet guests, manage smooth check-ins and check-outs, and ensure every stay feels effortless and inviting. You will juggle reservations, requests, and payments with precision, delivering warm service.

Our hotel offers a free hot breakfast, free Wi-Fi, heated indoor pool, 24-hour fitness, and a welcoming lobby. Experience with hotel software and Microsoft Office helps you coordinate with housekeeping and other teams.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm, professional guest service and handle check-ins/outs.
• Communicate clearly with guests and team to ensure smooth operations.
• Think quickly to resolve guest issues and surprises.
• Multitask reservations, check-ins, check-outs, and payments efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Opera PMS

Microsoft Office

Job description

Fairfield Inn & Suites Peru, IL is seeking a Front Desk Agent to greet guests, manage smooth check-ins and check-outs, and ensure every stay feels effortless and inviting. You will juggle reservations, requests, and payments with precision, delivering warm service.

Our hotel offers a free hot breakfast, free Wi-Fi, heated indoor pool, 24-hour fitness, and a welcoming lobby. Experience with hotel software and Microsoft Office helps you coordinate with housekeeping and other teams.