Guest Experience Agent — Front Desk

Highgate Hotels, LP; Princeton (NJ); On-site; USD 21,593 - 30,754; Part time

Job summary

Highgate Hotels, LP is seeking a Guest Services Agent in Princeton, NJ. The role involves providing attentive and courteous service to guests during check-in and throughout their stay, optimizing room revenue while ensuring guest satisfaction.

The ideal candidate should have strong communication skills and a high school diploma, with experience in hotel services preferred. This position requires flexibility in hours and the ability to stand during shifts.

Qualifications

• Experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Ability to stand during entire shift.

Responsibilities

• Greet and welcome all guests approaching the Front Desk.
• Handle check-ins and check-outs in a friendly manner.
• Answer guest inquiries about hotel services and facilities.

Skills

Customer Service

Computer skills

Effective communication

Multitasking

Education

High School diploma or equivalent

College coursework in a related field

Job description

Highgate Hotels, LP is seeking a Guest Services Agent in Princeton, NJ. The role involves providing attentive and courteous service to guests during check-in and throughout their stay, optimizing room revenue while ensuring guest satisfaction.

The ideal candidate should have strong communication skills and a high school diploma, with experience in hotel services preferred. This position requires flexibility in hours and the ability to stand during shifts.