Guest Experience Agent (Front Desk)

Stonebridge Companies; Delaware; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

PTO

Travel perks

Job summary

Stonebridge Companies is seeking a Guest Service Agent at SpringHill Suites in Frederica, Delaware. In this part-time role, you will ensure smooth check-in/check-out processes and provide exceptional guest service.

Responsibilities include managing guest accounts, verifying payments, and effectively solving problems. Candidates should have strong communication skills and experience in guest service. Flexible schedule is required, including evenings and weekends.

Qualifications

• Previous experience in a hotel front desk or guest service role preferred.
• Strong customer service and communication skills.
• Ability to handle cash transactions and perform basic bookkeeping tasks.

Responsibilities

• Greet, register, and assign rooms to guests.
• Verify guest credit and establish payment methods.
• Maintain accurate guest records and manage accounts.

Skills

Customer service skills

Communication skills

Proficiency in property management systems

Basic bookkeeping skills

Problem-solving abilities

Tools

Microsoft Word

Microsoft Excel

Job description

Stonebridge Companies is seeking a Guest Service Agent at SpringHill Suites in Frederica, Delaware. In this part-time role, you will ensure smooth check-in/check-out processes and provide exceptional guest service.

Responsibilities include managing guest accounts, verifying payments, and effectively solving problems. Candidates should have strong communication skills and experience in guest service. Flexible schedule is required, including evenings and weekends.