Guest Experience Agent - Flexible Schedule & Benefits

Hospitality Ventures Management Group; Portland (ME); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Career growth opportunities across our

Flexible scheduling

PayActive access to earned wages

PTO & Holidays

Full healthcare benefits

401(k) with 4% match

Hotel and F&B discounts

Job summary

Hospitality Ventures Management Group seeks a Front Desk Agent to greet guests, handle check-in/check-out, and answer inquiries, ensuring a welcoming stay. You will coordinate with the Front Office team and support guests with information about services and local attractions.

The role emphasizes a warm, professional demeanor, adaptability to a flexible schedule, and a focus on delivering Excellence in guest experience across our nationwide portfolio.

Qualifications

• Hotel experience is a plus.
• A combination of education and experience.

Responsibilities

• Be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Check guests in and out, answer inquiries, and provide information about hotel services and local attractions.
• Report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Job description

Hospitality Ventures Management Group seeks a Front Desk Agent to greet guests, handle check-in/check-out, and answer inquiries, ensuring a welcoming stay. You will coordinate with the Front Office team and support guests with information about services and local attractions.

The role emphasizes a warm, professional demeanor, adaptability to a flexible schedule, and a focus on delivering Excellence in guest experience across our nationwide portfolio.