Guest Experience Agent — Flexible Schedule & Benefits

Hilton Garden Inn Buckhead; Atlanta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PayActive access

PTO and Paid Holidays

Healthcare benefits

401(k) with match

Discounts

Job summary

Hilton Garden Inn Buckhead is seeking a Front Desk Agent to be the first point of contact for guests, delivering warm, professional service during their stay. You will handle check-in/check-out, reservations, and guest inquiries.

The role emphasizes a friendly demeanor, effective communication, and flexibility to work evenings, weekends, and holidays. There are opportunities for career growth within the hotel operations and the local portfolio.

Qualifications

• A combination of education and experience.

Responsibilities

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• You will report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Job description

Hilton Garden Inn Buckhead is seeking a Front Desk Agent to be the first point of contact for guests, delivering warm, professional service during their stay. You will handle check-in/check-out, reservations, and guest inquiries.

The role emphasizes a friendly demeanor, effective communication, and flexibility to work evenings, weekends, and holidays. There are opportunities for career growth within the hotel operations and the local portfolio.