Guest Experience Agent - Check-In, Reservations & Service

Peachtree Hospitality Management LLC; Falls Church (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee assistance program

Job summary

Peachtree Hospitality Management LLC seeks a Guest Service Agent to warmly welcome guests, process check-ins/outs, secure payment, and verify/edit billing. You will assist with reservations and requests, anticipate guest needs, and uphold brand quality standards.

This on-site role in Falls Church, VA offers competitive benefits including medical, dental, vision, disability and life insurance, a generous 401(k) match, and paid holidays and time off to support work-life balance.

Responsibilities

• Process guest check-ins and check-outs.
• Secure payment and verify billing accuracy.
• Assist guests with reservations and requests.
• Uphold brand standards with friendly, professional service.

Job description

Peachtree Hospitality Management LLC seeks a Guest Service Agent to warmly welcome guests, process check-ins/outs, secure payment, and verify/edit billing. You will assist with reservations and requests, anticipate guest needs, and uphold brand quality standards.

This on-site role in Falls Church, VA offers competitive benefits including medical, dental, vision, disability and life insurance, a generous 401(k) match, and paid holidays and time off to support work-life balance.