Guest Experience Advocate - Flexible Hours & Loyalty Focus

Target; South Elgin (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

Target is hiring a Guest Advocate to welcome guests and deliver a friendly, efficient shopping experience. You will engage with guests, assist with questions, and guide them through services like Drive Up and Order Pickup. A flexible schedule and teamwork are essential in this fast-paced role.

Strong communication, problem-solving, and attentiveness to guest needs will help you excel. Prior retail or customer service experience is a plus, with opportunities to grow within Target.

Qualifications

• Ability to interact with guests and build a welcoming experience.
• Willingness to learn and adapt in a fast-moving retail environment.
• Comfort with using store technology and completing transactions.

Responsibilities

• Greet guests and create a friendly, helpful interaction.
• Help guests locate items and resolve issues to ensure a smooth shopping experience.
• Assist with returns, exchanges, and using store services like Order Pickup and Drive Up.
• Maintain a clean and organized work area and support team members.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexibility

Multitasking

Attentive to guests

Education

High school diploma

Tools

POS system

Handheld scanners

Job description

Target is hiring a Guest Advocate to welcome guests and deliver a friendly, efficient shopping experience. You will engage with guests, assist with questions, and guide them through services like Drive Up and Order Pickup. A flexible schedule and teamwork are essential in this fast-paced role.

Strong communication, problem-solving, and attentiveness to guest needs will help you excel. Prior retail or customer service experience is a plus, with opportunities to grow within Target.