Guest Experience Advocate - Flexible Hours

Target; Gibsonia (Allegheny County); On-site; USD 19,000 - 27,000; Part time

Job summary

Target is seeking a Guest Advocate to welcome guests, assist with questions, and help ensure a quick, friendly shopping experience in-store. You’ll greet guests, assist with finding items, and handle exchanges and returns as needed while promoting loyalty programs and using digital features like the Target App.

The role emphasizes customer service, teamwork, and adaptability in a dynamic retail setting, with a requirement for a flexible schedule including nights and weekends.

Qualifications

• Experience in delivering attentive guest service and maintaining store cleanliness.
• Comfort interacting with guests and resolving inquiries.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments: greet guests and initiate a warm, helpful interaction.
• Help guests find what they need and resolve issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you and maintain accuracy and service standards.
• Support guest services such as order pickup, drive-up, and online ordering while following Target policies.

Job description

Target is seeking a Guest Advocate to welcome guests, assist with questions, and help ensure a quick, friendly shopping experience in-store. You’ll greet guests, assist with finding items, and handle exchanges and returns as needed while promoting loyalty programs and using digital features like the Target App.

The role emphasizes customer service, teamwork, and adaptability in a dynamic retail setting, with a requirement for a flexible schedule including nights and weekends.