Guest Experience Advocate | Flexible Schedule & Growth

Target; Salem (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Target is hiring a Guest Advocate. You will greet guests, help them find items, and resolve issues to ensure a quick, friendly shopping experience. You will also promote Target services, assist with digital tools, and support drive-up and order pick-up processes.

The role requires strong customer service, teamwork, and adherence to safety policies. Expect a dynamic workday with varying shifts, including nights and weekends, and opportunities to learn about benefits and loyalty programs.

Qualifications

• Interacting and helping others, including guests and team members
• Fast-moving, highly active and physically demanding role
• Flexible work schedule with varying hours, nights, weekends and holidays

Responsibilities

• Create an easy, inspiring guest experience by greeting guests warmly and assisting with needs
• Help guests find items and resolve issues to ensure smooth shopping
• Support guest services such as order pickup and drive-up while following policy
• Demonstrate a culture of safety, compliance and service standards
• Maintain a clean, organized work area and assist teammates as needed

Job description

Target is hiring a Guest Advocate. You will greet guests, help them find items, and resolve issues to ensure a quick, friendly shopping experience. You will also promote Target services, assist with digital tools, and support drive-up and order pick-up processes.

The role requires strong customer service, teamwork, and adherence to safety policies. Expect a dynamic workday with varying shifts, including nights and weekends, and opportunities to learn about benefits and loyalty programs.