Guest Experience Advocate — Flexible Hours

Target; Fontana (CA); On-site; USD 35,000 - 43,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, explain store services, and resolve issues with a friendly, helpful attitude. You will assist with checkout operations, direct guests to order pick up and Drive Up, and promote loyalty programs and Target App features.

The role emphasizes safety, efficiency, and a positive guest experience, with flexible hours including nights and weekends. Training is provided to develop product knowledge and service skills.

Qualifications

• Guest-focused with ability to greet and assist guests.
• Strong communication and active listening to resolve questions.
• Ability to adapt to fast-paced, evolving guest interactions.

Responsibilities

• Create an easy, inspiring guest experience by greeting and helping guests.
• Assist guests with finding items and resolve issues to ensure smooth shopping.
• Explain and promote Target benefits, loyalty programs and app features.

Skills

Guest interaction

Communication

Teamwork

Problem solving

Flexibility

Attentive to guests

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to welcome guests, explain store services, and resolve issues with a friendly, helpful attitude. You will assist with checkout operations, direct guests to order pick up and Drive Up, and promote loyalty programs and Target App features.

The role emphasizes safety, efficiency, and a positive guest experience, with flexible hours including nights and weekends. Training is provided to develop product knowledge and service skills.