Guest Experience Advocate - Flexible Hours

Target; Nashville (TN); On-site; USD 20,000 - 28,000; Full time

Job summary

Target is seeking a Guest Advocate to help guests shop with ease and confidence. You will greet guests, answer questions, demonstrate services, and guide them through checkouts and digital tools such as the Target App.

This role emphasizes friendly communication, problem solving, and teamwork in a fast-paced store environment. The starting hourly rate is $17.25 USD, with opportunities to grow in a supportive retail team.

Qualifications

• Communicating effectively with guests to create a welcoming experience.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Ability to educate guests about products and services.

Responsibilities

• Demonstrate a service culture that prioritizes the guest experience by delivering the service standard.
• Create a welcoming experience by greeting guests as you complete daily tasks.
• Engage with guests to understand and solve their specific needs.
• Make guests aware of current promos, store activities and events.
• Be knowledgeable about store tools, products, and services to resolve issues.
• Thank guests and invite them to shop Target again.
• Know and speak to benefits of Target Loyalty programs and assist with sign-up when needed.
• Scan and bag items efficiently, safely, and in line with policies.
• Minimize guest wait time while maintaining accuracy.
• Explain how to use Target App features and Drive Up/Order Pick Up.
• Handle returns and escalate with leadership when needed.
• Maintain a clean, organized workspace and stock supplies.

Skills

Guest interaction

Problem solving

Adaptability

Benefits promotion

Teamwork

Tools

Handheld scanners

Target App usage

Job description

Target is seeking a Guest Advocate to help guests shop with ease and confidence. You will greet guests, answer questions, demonstrate services, and guide them through checkouts and digital tools such as the Target App.

This role emphasizes friendly communication, problem solving, and teamwork in a fast-paced store environment. The starting hourly rate is $17.25 USD, with opportunities to grow in a supportive retail team.