Guest Experience Advocate - Flexible Hours & Growth

Target; Oswego Township (IL); On-site; USD 23,000 - 36,000; Full time

Job summary

Target is hiring a Guest Advocate in a fast-paced retail setting. You will greet guests, resolve questions, promote store services, and help guests use the Target App. You’ll balance efficiency with a warm, helpful approach in a team environment.

Daily duties include assisting guests, processing transactions, and maintaining store standards while staying knowledgeable about promotions and loyalty programs.

Qualifications

• Experience in guest-facing roles or retail service environments.
• Ability to solve guest problems and explain solutions clearly.
• Willingness to adapt to varying shifts and guest needs.

Responsibilities

• Greet guests and deliver a welcoming service experience.
• Assist guests to solve needs and answer questions.
• Demonstrate and promote store services and promotions.
• Operate scanners and help with checkout tasks while minimizing guest wait time.
• Explain and assist with Target App features and services.

Skills

Guest service

Communication

Problem solving

Teamwork

Flexibility

Tech devices

Product knowledge

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate in a fast-paced retail setting. You will greet guests, resolve questions, promote store services, and help guests use the Target App. You’ll balance efficiency with a warm, helpful approach in a team environment.

Daily duties include assisting guests, processing transactions, and maintaining store standards while staying knowledgeable about promotions and loyalty programs.