Guest Experience Advocate | Flexible Hours

Target; Quakertown (Bucks County); On-site; USD 19,000 - 28,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, answer questions, and help solve needs. You will promote store services, assist with the Target App features, and maintain a clean and safe environment for shoppers and teammates.

Responsibilities include greeting guests, explaining promotions, guiding them to use pickup and drive-up options, and ensuring fast, accurate checkouts while upholding safety policies and a friendly shopping experience.

Qualifications

• Experience delivering guest service in a fast-paced retail setting.
• Strong communication and welcoming attitude.
• Ability to use handheld scanners and store technology.

Responsibilities

• Demonstrate a service culture by delivering the service standard.
• Create a welcoming experience by greeting guests as you complete tasks.
• Engage with guests to solve specific needs and promote products.
• Explain current promos and store activities to guests.
• Assist guests with Target App features like Wallet and order pickup.
• Maintain a clean, safe work area and stock supplies as needed.
• Support guest services such as order pickup, drive-up, and returns.
• Adhere to Target policies, safety guidelines, and security procedures.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Flexibility

Multi-tasking

Tech proficiency

Tools

Handheld scanners

POS systems

Store technology

Job description

Target is seeking a Guest Advocate to welcome guests, answer questions, and help solve needs. You will promote store services, assist with the Target App features, and maintain a clean and safe environment for shoppers and teammates.

Responsibilities include greeting guests, explaining promotions, guiding them to use pickup and drive-up options, and ensuring fast, accurate checkouts while upholding safety policies and a friendly shopping experience.