Guest Experience Advocate — Flexible Hours

Target

The Villages (FL)

On-site

USD 19,000 - 26,000

Full time

25 hours ago
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Job summary

Target is seeking a Guest Advocate to provide an exceptional guest experience in a fast-paced store environment. You will greet guests, assist with purchases, and help solve problems while promoting Target services and promotions. You will learn to use store tools and apps to support guests and maintain a welcoming atmosphere.

We value effective communication, teamwork, and a helpful attitude. Training will cover safety, policy adherence, and guest service standards to ensure a smooth shopping

Qualifications

  • Interacting with guests to deliver a welcoming experience.
  • Communicating effectively to help guests and colleagues.
  • Solving problems to improve guest satisfaction and resolve concerns.
  • Working well in teams to meet store goals.
  • Using apps and scanners to assist guests and complete tasks.

Responsibilities

  • Demonstrate a service culture by delivering the service standard.
  • Greet guests and assist with daily tasks to create a welcoming experience.
  • Assist guests with returns, purchases, and managing promotions.
  • Inform guests about current promos and store activities.
  • Know store tools, products, and services to resolve issues for guests.
  • Encourage enrollment in Target Loyalty programs and assist with sign-up.

Skills

Guest interaction
Communication
Problem solving
Teamwork
Digital/app knowledge
Multitasking
Attention to detail

Tools

Handheld scanners
POS systems
Target App

Job description

Target is seeking a Guest Advocate to provide an exceptional guest experience in a fast-paced store environment. You will greet guests, assist with purchases, and help solve problems while promoting Target services and promotions. You will learn to use store tools and apps to support guests and maintain a welcoming atmosphere.

We value effective communication, teamwork, and a helpful attitude. Training will cover safety, policy adherence, and guest service standards to ensure a smooth shopping

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