Guest Experience Advocate

Target; North Attleborough (MA); On-site; USD 24,000 - 36,000; Full time

Job summary

Target is hiring a Guest Advocate in Massachusetts to create a welcoming guest experience and assist with inquiries, returns, and digital features. You will greet guests, help them find items, and resolve issues while maintaining a fast-paced, friendly environment.

The role emphasizes excellent communication, adaptability, and willingness to educate guests about benefits and services. Flexible hours, customer focus, and teamwork are essential for success.

Qualifications

• Excellent guest interaction and teamwork.
• Ability to work in a fast-paced, physically demanding environment.
• Flexible schedule including nights, weekends, holidays.

Responsibilities

• Greet guests and create a welcoming experience.
• Help guests find items and resolve issues for a smooth shopping trip.
• End every guest transaction with a sincere thank you.
• Support peers and maintain a positive attitude across the team.
• Explain Target App features and loyalty benefits to guests.

Skills

Guest communication

Problem solving

Adaptability

Benefits & services

Job description

Target is hiring a Guest Advocate in Massachusetts to create a welcoming guest experience and assist with inquiries, returns, and digital features. You will greet guests, help them find items, and resolve issues while maintaining a fast-paced, friendly environment.

The role emphasizes excellent communication, adaptability, and willingness to educate guests about benefits and services. Flexible hours, customer focus, and teamwork are essential for success.