Guest Experience Advocate — Flexible Schedule

Target; City of Rochester (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Job summary

Target is hiring a Guest Advocate in the United States. You will welcome guests, assist with product discovery, and resolve issues to ensure a smooth shopping experience. The role emphasizes friendly communication, collaboration with teammates, and promoting Target’s services and loyalty programs.

Typical duties include greeting guests, guiding them to products, handling returns per policy, and operating scanners—while keeping the store clean and welcoming at all times.

Qualifications

• Excellent communication with guests and teammates.
• Welcoming, patient, and helpful attitude.
• Ability to multitask in a fast-paced store.
• Willingness to learn Target features and promotions.

Responsibilities

• Create an easy, inspiring guest experience at checkout and service points.
• Greet guests and assist with finding products or resolving issues.
• Explain and promote benefits, loyalty programs, and app features.
• Scan and bag items efficiently and maintain clean work areas.

Skills

Guest interaction

Team collaboration

Flexibility

Customer service

Tools

Handheld scanners

POS system

Job description

Target is hiring a Guest Advocate in the United States. You will welcome guests, assist with product discovery, and resolve issues to ensure a smooth shopping experience. The role emphasizes friendly communication, collaboration with teammates, and promoting Target’s services and loyalty programs.

Typical duties include greeting guests, guiding them to products, handling returns per policy, and operating scanners—while keeping the store clean and welcoming at all times.