Guest Experience Specialist

Target; Hanover (MA); On-site; USD 25,000 - 38,000; Full time

Job summary

Target is hiring a Guest Advocate in Hanover, MA. You will greet guests, help them find products, and guide them through mobile features and promotions. The role emphasizes friendly service, problem-solving, and quick, accurate checkouts.

Expect a dynamic, fast-paced environment with opportunities to learn and grow within the team. A strong focus on guest experience and adherence to store policies is essential.

Qualifications

• Previous retail or guest service experience preferred.
• Excellent communication and problem-solving skills.
• Ability to stand for long periods and perform multiple tasks.

Responsibilities

• Greet guests and provide a welcoming, helpful interaction.
• Assist guests in finding products and resolving issues to ensure easy shopping.
• Explain and assist with features of the Target App including Wallet and promos.
• Scan and bag items efficiently; handle exchanges/returns per policy.
• Maintain a clean, organized area and support team members as needed.

Job description

Target is hiring a Guest Advocate in Hanover, MA. You will greet guests, help them find products, and guide them through mobile features and promotions. The role emphasizes friendly service, problem-solving, and quick, accurate checkouts.

Expect a dynamic, fast-paced environment with opportunities to learn and grow within the team. A strong focus on guest experience and adherence to store policies is essential.