Guest Experience Advocate

Target; Everett (MA); On-site; USD 26,000 - 39,000; Part time

Job summary

Target in Everett, MA is seeking a Guest Advocate to greet guests, help them find products, and ensure a quick, friendly service experience throughout the store.

You will learn to explain current promos and demonstrate the Target App features. The role emphasizes flexibility, teamwork, safety, and the ability to adapt to busy periods such as nights and weekends. Training is provided with clear expectations around guest care and compliance.

Qualifications

• Excellent customer service and communication skills.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Ability to educate guests about products and services.

Responsibilities

• Greet guests and deliver a welcoming experience.
• Help guests find items and resolve issues for a smooth shopping experience.
• Process transactions accurately and assist with returns/exchanges.
• Promote and explain current promos and loyalty programs.
• Support with Order Pick-Up, Drive Up, and online ordering.

Skills

Customer service

Communication

Teamwork

Flexibility

Handheld scanners

Tools

Handheld scanners

Job description

Target in Everett, MA is seeking a Guest Advocate to greet guests, help them find products, and ensure a quick, friendly service experience throughout the store.

You will learn to explain current promos and demonstrate the Target App features. The role emphasizes flexibility, teamwork, safety, and the ability to adapt to busy periods such as nights and weekends. Training is provided with clear expectations around guest care and compliance.