Guest Experience Advocate

Target; Canton (GA); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Benefits eligibility

Job summary

Target is seeking a Guest Advocate to enhance the guest experience in-store. You will greet guests, help them find products, and resolve issues to ensure a smooth shopping flow. You will also promote and explain benefits, including the Target App and loyalty programs, while maintaining store cleanliness and safety.

The role requires flexibility for various shifts, with a focus on delivering friendly, efficient service and guiding guests through purchases and returns as needed.

Qualifications

• Effective communication with guests and team members.
• Welcoming and helpful attitude toward guests and colleagues.
• Attention to detail while prioritizing tasks.
• Willingness to educate guests about products and services.
• Ability to use multiple devices and scanners as directed.
• Work independently and within a team.
• Stay focused in a fast-paced environment and multi-task.

Responsibilities

• Greet guests and initiate warm, helpful interactions.
• Help guests find items and resolve issues for a smooth shopping experience.
• End every transaction with a sincere thank you.
• Support peers and maintain a positive attitude.
• Explain features of the Target App and loyalty programs to guests.
• Assist with returns, exchanges, and policy guidance.
• Keep work area clean and stocked during shifts.
• Follow safety and compliance policies.

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Teamwork

Multitasking

Problem solving

Technology proficiency

Tools

Handheld scanners

POS terminals

Mobile app usage

Job description

Target is seeking a Guest Advocate to enhance the guest experience in-store. You will greet guests, help them find products, and resolve issues to ensure a smooth shopping flow. You will also promote and explain benefits, including the Target App and loyalty programs, while maintaining store cleanliness and safety.

The role requires flexibility for various shifts, with a focus on delivering friendly, efficient service and guiding guests through purchases and returns as needed.