Guest Experience Advisor

Intuit; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Intuit is seeking an in-person Customer Advisor in Los Angeles to deliver a hospitality-driven customer experience within our TurboTax network. You will connect with individuals, understand their needs, and guide them to the right service or expert, ensuring they feel welcomed and cared for.

This year-round, non-exempt role emphasizes listening, empathy, and proactive service. Seasonal contracts are available as well for peak periods.

Qualifications

• Strong focus on delivering service with warmth and care.
• Ability to understand customer needs and respond empathetically.

Responsibilities

• Warmly greet customers as they enter the store, setting a welcoming, professional tone.
• Listen attentively and ask thoughtful questions to understand customer needs.

Skills

Customer service

Communication

Hospitality mindset

Job description

Intuit is seeking an in-person Customer Advisor in Los Angeles to deliver a hospitality-driven customer experience within our TurboTax network. You will connect with individuals, understand their needs, and guide them to the right service or expert, ensuring they feel welcomed and cared for.

This year-round, non-exempt role emphasizes listening, empathy, and proactive service. Seasonal contracts are available as well for peak periods.