Guest Experience Adventurist — Seasonal

TreEscape Aerial Adventure Park, Inc.; Vernon, Northern (NJ, KY); Ibrido; USD 17.000 - 25.000; Part-time

Descrizione del lavoro

TreEscape Aerial Adventure Park, Inc. seeks an Admissions Adventurist to greet guests and deliver a welcoming first impression at Vernon, NJ. You will manage ticketing, reservations, and POS transactions while upholding safety and park policies.

Ideal candidates bring customer service aptitude, clear communication, and the ability to work weekends and holidays in a fast-paced outdoor setting. Seasonal role with up to 40 hours per week at a family-friendly adventure park.

Competenze

• Experience in customer service is preferred but not required.
• Strong interpersonal and communication skills are essential.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Comfortable using computer systems and point-of-sale technology.

Mansioni

• Greet guests in a positive and professional manner.
• Explain park information including ticket types, prices, and policies.
• Enforce park policies and safety standards.
• Manage reservations and check-in experiences.
• Process walk-in tickets, merchandise, photos, and food/beverage sales via POS.
• Handle electronic payments accurately.
• Manage waivers and inventory records.
• Answer park inquiries by phone and in person.
• Maintain a clean and organized work area.
• Collaborate with team to ensure seamless guest experiences.
• Address guest concerns and escalate when needed.
• Promote park events and specials to enhance guest engagement.
• Stay informed about park activities and safety updates.

Conoscenze

Customer service

Interpersonal communication

Multitasking

POS systems

Cash handling

Attention to detail

Weekend & holiday availability

Strumenti

POS technology

Descrizione del lavoro

TreEscape Aerial Adventure Park, Inc. seeks an Admissions Adventurist to greet guests and deliver a welcoming first impression at Vernon, NJ. You will manage ticketing, reservations, and POS transactions while upholding safety and park policies.

Ideal candidates bring customer service aptitude, clear communication, and the ability to work weekends and holidays in a fast-paced outdoor setting. Seasonal role with up to 40 hours per week at a family-friendly adventure park.