Outdoor Guest Experience Host — Flexible Schedule

SNOW PARTNERS LLC; Vernon Township (NJ); On-site; USD 19,000 - 25,000; Full time

Job summary

SNOW PARTNERS LLC at Mountain Creek in Vernon, NJ is seeking an Outdoor Guest Experience Ambassador to assist guests with parking, ticketing, passes, and the self-guided Terrain Based Learning Experience.

As the first point of contact on arrival, you will help keep the resort clean, ensure safety, and provide accurate information to guests throughout their visit, including weekends and holidays.

Qualifications

• Positive attitude and commitment to great service
• Ability to stand for long periods
• Must be 16 or older
• Prior customer service or teaching experience is an asset
• Ability to work outdoors in NJ's seasonal climate
• Must be able to work a flexible schedule including weekends and holidays

Responsibilities

• Be an accurate and reliable source of information for our Guests
• Assist with guest arrival including parking and accessing amenities; scan online ticket purchases and encode media for access
• Monitor Terrain Based Learning (TBL) and assist guests through the self-guided experience
• Validate tickets, cards, passes at entry points/lift bases
• Uphold safety procedures for the team and guests
• Maintain resort grounds cleanliness and appearance, including sanitization and trash removal
• Perform other duties as assigned by Manager

Skills

Customer service

Outdoor work

Stamina

Flexible schedule

16+ years old

Education

High school diploma or equivalent

Job description

SNOW PARTNERS LLC at Mountain Creek in Vernon, NJ is seeking an Outdoor Guest Experience Ambassador to assist guests with parking, ticketing, passes, and the self-guided Terrain Based Learning Experience.

As the first point of contact on arrival, you will help keep the resort clean, ensure safety, and provide accurate information to guests throughout their visit, including weekends and holidays.