Outdoor Guest Experience Champion

Mountain Creek; Vernon Township (NJ); Vor Ort; USD 18.000 - 26.000; Vollzeit

Zusammenfassung

Mountain Creek in Vernon, NJ is seeking an Outdoor Guest Experience Ambassador. This role welcomes guests, assists with parking and access, validates passes, and guides guests through the self-guided Terrain Based Learning experience. You will help ensure an unforgettable resort visit.

Ideal candidates bring a positive attitude, customer-service experience, and comfort working outdoors in seasonal NJ weather. Must be 16 or older and able to work weekends and holidays.

Qualifikationen

• Customer service experience is preferred.
• Positive attitude helps deliver great guest interactions.
• Ability to work outdoors in varying NJ conditions.
• Ability to stand for extended periods during shifts.
• Flexible schedule including weekends and holidays.
• Must be at least 16 years old.
• Teaching experience is a plus.

Aufgaben

• Be an accurate and reliable source of information for our Guests.
• Assist with guest arrivals including parking and access to amenities.
• Scan online ticket purchases and encode media for access to rentals and passes.
• Monitor Terrain Based Learning (TBL) and guide guests through the self-guided experience.
• Validate tickets, cards, and passes at entry points and lift bases.
• Acknowledge and advocate for guests needs regarding their resort experience.
• Enforce safety procedures for the team and guests; maintain resort cleanliness.

Kenntnisse

Customer service

Positive attitude

Outdoor work

Stand for long periods

Flexible schedule

Age 16+

Teaching experience

Seasonal climate adaptability

Jobbeschreibung

Mountain Creek in Vernon, NJ is seeking an Outdoor Guest Experience Ambassador. This role welcomes guests, assists with parking and access, validates passes, and guides guests through the self-guided Terrain Based Learning experience. You will help ensure an unforgettable resort visit.

Ideal candidates bring a positive attitude, customer-service experience, and comfort working outdoors in seasonal NJ weather. Must be 16 or older and able to work weekends and holidays.