Guest-Driven Valet Driver: Park Cars & Luggage

Towne; Canton (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401k retirement plan

Health insurance

Job summary

Towne Park seeks a Guest Service Associate to deliver exceptional hospitality by parking and retrieving guest vehicles, helping with luggage, and guiding guests to local amenities. You will greet guests, handle tickets, and maintain accurate records with a friendly, professional approach.

Responsibilities include assisting with directions, reservations, and area information, while explaining rates and ensuring safety and efficiency at every step.

Qualifications

• High school diploma or GED required.
• Valid driver's license for current state or nearby commutable distance.
• One month of related experience or training, or an equivalent combo.
• Knowledge of customer and personal service principles.
• Ability to read/write English and understand simple instructions.
• Basic math and time system understanding; time/ticket handling skills.
• Manual transmission ability is a plus.

Responsibilities

• Maintain a friendly, professional demeanor with guests and colleagues.
• Greet guests and provide Towne Park phone etiquette and greetings.
• Park and retrieve vehicles; assist with bell services and luggage storage.
• Assist guests with directions, taxis, reservations, and area information.
• Explain parking rates, manage tickets, keys, and keys/ticket interactions.
• Perform all duties with accuracy and efficiency to total 100% of tasks.

Skills

Customer service

English proficiency

Reading/writing

Time management

Professional demeanor

Education

HS diploma/GED

Job description

Towne Park seeks a Guest Service Associate to deliver exceptional hospitality by parking and retrieving guest vehicles, helping with luggage, and guiding guests to local amenities. You will greet guests, handle tickets, and maintain accurate records with a friendly, professional approach.

Responsibilities include assisting with directions, reservations, and area information, while explaining rates and ensuring safety and efficiency at every step.