Guest-Driven Restaurant Leader | Growth & Operations

Baskin-Robbins; Key Largo (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Baskin-Robbins in Key Largo, FL is seeking a Restaurant Manager to provide strong leadership and deliver great guest experiences while ensuring operational excellence and profitability. You will oversee daily operations, train team members, and uphold brand standards and safety requirements.

Responsibilities include leading meetings, reviewing guest feedback, scheduling labor, managing inventory, and coordinating with franchise support to meet budget and service standards.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Lead team meetings and deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Manage inventory, labor scheduling and vendor orders as needed.
• Engage with Franchisee and Brand support teams to meet budget and service standards.

Skills

Leadership

English fluency

Customer service

Training

Education

College Degree preferred

Job description

Baskin-Robbins in Key Largo, FL is seeking a Restaurant Manager to provide strong leadership and deliver great guest experiences while ensuring operational excellence and profitability. You will oversee daily operations, train team members, and uphold brand standards and safety requirements.

Responsibilities include leading meetings, reviewing guest feedback, scheduling labor, managing inventory, and coordinating with franchise support to meet budget and service standards.