Guest-Driven Restaurant Leader & Operations Specialist

Baskin-Robbins; Polo Lakes Apartments (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Baskin-Robbins is seeking a Restaurant Manager to provide strong, positive leadership to a team, drive guest satisfaction, and ensure the restaurant operates in line with brand standards, policies, and applicable laws. You will lead daily operations, manage staffing, and uphold food safety and quality while supporting profitable topline sales.

Responsibilities include recruiting and developing team members, delivering training, executing product roll-outs, analyzing guest feedback, and

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Lead restaurant team to deliver great and friendly guest experiences.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
• Plan, monitor, and review employee performance; recruit and onboard new staff.
• Execute new product roll-outs including training, marketing and sampling.
• Maintain a safe and clean environment by following safety and sanitation requirements.

Skills

Leadership

Team management

Training delivery

Guest service

Analytical thinking

Education

College Degree preferred

Tools

POS systems

Job description

Baskin-Robbins is seeking a Restaurant Manager to provide strong, positive leadership to a team, drive guest satisfaction, and ensure the restaurant operates in line with brand standards, policies, and applicable laws. You will lead daily operations, manage staffing, and uphold food safety and quality while supporting profitable topline sales.

Responsibilities include recruiting and developing team members, delivering training, executing product roll-outs, analyzing guest feedback, and