Guest & Convention Services Coordinator

Paycom - ATS; New Orleans (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

Paycom - ATS is seeking a Guest and Convention Services team member for the AAO 2026 annual meeting & convention. In this fast-paced, indoor event role you will warmly welcome attendees, assist with registration and credentials, and coordinate guest services to ensure a seamless experience.

The position is part-time with opportunities for repeat work and advancement. You will handle guest inquiries, resolve conflicts, support POS transactions, and work with event staff to manage crowd flow while

Qualifications

• Experience in event management or hospitality roles.
• Background in retail sales or food service to support guest interactions.
• Familiarity with assisting, credentialing, and greeting customers.
• Ability to perform manual handling tasks and stand for extended periods.
• Strong communication and customer service skills.

Responsibilities

• Welcome guests warmly and provide exceptional customer service.
• Assist with event services such as registration and credentials.
• Manage guest inquiries, resolve conflicts, and ensure safety protocols.
• Support registration processes using POS systems and process transactions.
• Coordinate with event staff to ensure smooth operations and crowd control.

Skills

Customer service

Event coordination

Conflict resolution

Communication skills

Hospitality mindset

Job description

Paycom - ATS is seeking a Guest and Convention Services team member for the AAO 2026 annual meeting & convention. In this fast-paced, indoor event role you will warmly welcome attendees, assist with registration and credentials, and coordinate guest services to ensure a seamless experience.

The position is part-time with opportunities for repeat work and advancement. You will handle guest inquiries, resolve conflicts, support POS transactions, and work with event staff to manage crowd flow while