Guest-Centric Sales Coordinator | Hospitality Team Builder

Shamin Hotels, Inc.; Cockeysville (MD); On-site; USD 36,000 - 54,000; Full time

Job summary

Shamin Hotels is seeking a Sales Coordinator to provide administrative support to the sales department, handling inquiries, processing contracts, and assisting in sales reporting. You will help ensure guest satisfaction and coordinate with the sales team.

This role emphasizes teamwork, professional communication, and efficient office operations while maintaining cost controls and a clean work environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle inquiries and maintain professionalism.
• Customer service oriented with a team mindset.

Responsibilities

• Answers incoming calls, qualifies and distributes inquiries in a friendly, professional manner.
• Provides administrative support including data entry, sales reports, and contract handling.
• Contributes to client satisfaction by addressing inquiries and concerns promptly.
• Assists in problem-solving and supports group sales and catering efforts.
• Maintains clean, safe work area and follows company procedures.

Skills

Teamwork

Communication

Accountability

Job description

Shamin Hotels is seeking a Sales Coordinator to provide administrative support to the sales department, handling inquiries, processing contracts, and assisting in sales reporting. You will help ensure guest satisfaction and coordinate with the sales team.

This role emphasizes teamwork, professional communication, and efficient office operations while maintaining cost controls and a clean work environment.