Sales Coordinator

Hampton Inn / Homewood Suites Houston Downtown; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

The Hampton Inn / Homewood Suites Houston Downtown is seeking a Sales Coordinator to support the sales team in managing group bookings and events, while delivering exceptional guest service.

You will handle proposals, contracts, rooming lists, and communications across departments, contributing to revenue growth and smooth event execution.

Qualifications

• Bachelor's degree preferred; or two years related experience in hotel/resort sales environment.
• Strong communication and organizational skills.
• Customer service mindset and ability to coordinate across departments.

Responsibilities

• Sales & client support: assist proposals, contracts, presentations, and promotional materials.
• Group reservations management: coordinate group bookings, manage rooming lists, communicate details.
• Event coordination: liaise with clients and internal teams to execute meetings and events.
• Administrative duties: maintain sales databases, generate reports, schedule meetings, internal communications.
• CRM: respond to inquiries, maintain client relationships, ensure high service throughout booking process.
• Marketing support: assist marketing efforts through social media, campaigns, collateral creation.

Education

Bachelor's degree or equivalent

Two years related experience

Job description

Job Title: Sales Coordinator

Department: Sales

Supervisor: Director of Sales

Summary

The Hotel Sales Coordinator plays a vital role in supporting the sales team and ensuring smooth operations for group bookings and events. This position combines customer service, administrative support, and event coordination to help drive revenue and increase guest satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Sales & Client Support: Assist the sales team with proposals, contracts, presentations, and promotional materials.
• Group Reservations Management: Coordinate group bookings, manage rooming lists, and ensure accurate reservation details are communicated across departments.
• Event Coordination: Liaise with clients and internal teams to execute meetings, conferences, and special events seamlessly.
• Administrative Duties: Maintain sales databases, generate reports, schedule meetings, and handle internal communications.
• Customer Relationship Management: Respond to inquiries, maintain client relationships, and ensure a high level of service throughout the booking process.
• Marketing Assistance: Support marketing efforts through social media, promotional campaigns, and collateral creation.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university preferred; or two years related experience and/or training in a hotel / resort sales environment; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 25 pounds.