Guest-Centric Restaurant Leader

Baskin-Robbins; Kankakee (IL); On-site; USD 52,000 - 66,000; Full time

Job summary

Chicagoland Commissary, LLC is seeking a Restaurant Manager to lead a Dunkin' restaurant with strong, positive team leadership to deliver guest experiences and profitable top-line sales in Illinois. You will ensure operations comply with Dunkin' standards and franchisee policies.

Responsibilities include training staff, maintaining brand standards, managing inventory and labor, reviewing guest feedback, and executing product roll-outs while ensuring safety and cost control.

Qualifications

• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality.
• College degree preferred.
• Basic math and financial management skills.

Responsibilities

• Lead team meetings and deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed.
• Review guest feedback results and implement action plans to drive improvement.
• Manage cash over/short in restaurant and ensure cash handling policies are followed.

Skills

Fluent English

Leadership

Strong analytical skills

Time management

Guest focused

Education

College Degree preferred

Basic math and financial management

Job description

Chicagoland Commissary, LLC is seeking a Restaurant Manager to lead a Dunkin' restaurant with strong, positive team leadership to deliver guest experiences and profitable top-line sales in Illinois. You will ensure operations comply with Dunkin' standards and franchisee policies.

Responsibilities include training staff, maintaining brand standards, managing inventory and labor, reviewing guest feedback, and executing product roll-outs while ensuring safety and cost control.