Guest-Centric Food & Beverage Operations Leader

Hei Hotels Inc.; Town Center (TX); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical and Dental through Anthem Blue

Vision insurance through EyeMed

401(k) Savings Plan with matching

Hotel room discounts

Job summary

HEI Hotels and Resorts in the United States seeks a seasoned leader to plan and manage overall food and beverage operations across outlets and banquets, ensuring customer satisfaction and compliance with policies while meeting financial goals.

The role emphasizes directing restaurant, room service, and bar operations, managing HR across outlets, budgeting, promotions, and maintaining high standards of sanitation and service for guests.

Qualifications

• Minimum two years of post-high school education.
• Two+ years of full employment in a related position.
• Hotel experience preferred.
• Knowledge of hotel operations, marketing plans, security and safety programs, and budgeting.

Responsibilities

• Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner.
• Direct the day-to-day operations of the bar operations.
• Manage the Human Resources in the various outlets: hire, train, develop, coach, and conduct salary reviews.
• Forecast, monitor, and report on outlet budgets to maximize revenue and minimize expenses.
• Respond to customer trends and promote promotions to capture more guests.
• Monitor maintenance and sanitation of outlets to ensure quality service.

Skills

Leadership

Budgeting

Operations management

Staff development

Communication

Education

Post-high school education

Job description

HEI Hotels and Resorts in the United States seeks a seasoned leader to plan and manage overall food and beverage operations across outlets and banquets, ensuring customer satisfaction and compliance with policies while meeting financial goals.

The role emphasizes directing restaurant, room service, and bar operations, managing HR across outlets, budgeting, promotions, and maintaining high standards of sanitation and service for guests.