Guest-Centric Cruise Dining Assistant

Hornblower; Philadelphia (Philadelphia County); On-site; USD 32,000 - 45,000; Full time

Job summary

The Hornblower Server Assistant role involves supporting the dining team aboard a Coast Guard-inspected vessel, delivering and removing food and beverage items with hospitality and safety in mind. You will assist servers, greet guests, seat parties, and convey menu information while maintaining clean service areas and standard appearance.

Requirements include a high school diploma, willingness to work nights, weekends, holidays, and long shifts, plus the ability to lift up to 40 pounds and stand

Qualifications

• High school diploma or equivalent is required.
• Restaurant or hospitality experience is preferred.
• Ability to work for extended periods without sitting.

Responsibilities

• Provide exceptional hospitality to guests.
• Clean up used and unneeded dishes and glassware from guests’ tables to galley.
• Scrape and stack dirty dishes and carry dishes and other tableware to the galley for cleaning.
• Maintain the cleanliness and safety of all common areas and service stations.
• Set up and break down dining room and service stations as prescribed.
• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest.
• Assist with the warm and efficient greeting and seating of guests when they arrive.
• Additional job duties as assigned.

Skills

Customer service

Organization

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Hornblower Server Assistant role involves supporting the dining team aboard a Coast Guard-inspected vessel, delivering and removing food and beverage items with hospitality and safety in mind. You will assist servers, greet guests, seat parties, and convey menu information while maintaining clean service areas and standard appearance.

Requirements include a high school diploma, willingness to work nights, weekends, holidays, and long shifts, plus the ability to lift up to 40 pounds and stand