Guest Attendant (Seasonal)

Alamo Intermediate II Holdings, LLC; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Guest Attendant, where you'll create memorable experiences for theater guests. This role involves serving patrons, managing orders, and ensuring a clean and safe environment. With flexible scheduling and a fun workplace culture, this position is perfect for those who thrive in a fast-paced setting. Enjoy perks like free movies and food while being part of a team that values kindness and community engagement. If you have a passion for hospitality and enjoy working with people, this opportunity is for you!

Benefits

Free Movies & Food

Paid Time Off

Flexible Scheduling

Medical, Dental, Vision Benefits

Qualifications

• 2+ years experience in a high-volume restaurant or theater environment.
• Active alcohol and food handler certifications required.

Responsibilities

• Serve theater guests, handle check-in, and guide guests.
• Organize cleaning and manage guest orders from POS to delivery.

Skills

Customer Service

Team Collaboration

Flexibility

Problem Solving

Education

High School Diploma

Tools

POS Touchscreen Devices

Job description

Guest Attendant (Seasonal) page is loaded

Guest Attendant (Seasonal)

Apply locations: Omaha, NE - La Vista
Time type: Variable
Posted on: Posted 2 Days Ago
Job requisition id: JR-0525053

Compensation Range: $18.00 - $22.00 Plus Tips

Location: 12750 Westport Pkwy, Omaha, Nebraska, 68138

Our Guest Attendants will serve theater guests, handling check-in, guiding guests, answering questions at the Concierge desk, taking orders, delivering food and beverages, and processing payments. They focus on creating a hospitality experience while ensuring safety standards for a safe, clean, and enjoyable environment. They are the face of the Alamo and aim to make guests feel welcome and cared for.

WHAT WE OFFER

• A fun workplace where you can be yourself and do great work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits for all full-time and part-time teammates

OUR MISSION: To ensure every guest and teammate has an awesome experience and is excited to return.

CORE ROLE RESPONSIBILITIES:

• Maintain kindness and understanding
• Organize and lead theater cleaning, ensuring seats are sanitized between films
• Manage order cards, safety, and guest needs across theaters
• Launch and manage guest orders from POS to delivery
• Perform opening and closing duties as assigned
• Maintain assistive listening and close-captioned devices
• Foster a positive, team-driven atmosphere
• Troubleshoot guest issues with management support
• Own the lobby and seating experience, manage lines, announce seating, guide guests, and communicate with leadership
• Maintain knowledge of menu offerings and current films
• Ensure cleanliness standards for the venue
• Follow all safety protocols to keep teams and guests healthy
• Handle all guest-facing interactions to ensure a positive experience
• Uphold standards per company values, code of conduct, and guidelines

QUALIFICATIONS:

• 2+ years experience in a high-volume restaurant or theater environment (a plus)
• Ability to work collaboratively in a fast-paced setting
• Flexible schedule including early mornings, late nights, weekends, and holidays
• Active alcohol certification with the applicable state agency
• Active food handler certification with the applicable state agency
• Interest in cinephilia is a plus!

PHYSICAL REQUIREMENTS:

• Lift and transport items up to 50 lbs
• Stand for extended periods
• Walk stairs multiple times during shifts
• Position oneself out of guest view in theaters
• Operate POS touchscreen devices
• Work cautiously in a busy, loud environment

OUR CORE VALUES:

DO THE RIGHT THING: Be a force of good, stand up for beliefs, start from kindness.
FOSTER COMMUNITY: Celebrate differences, treat others with respect, support growth, engage with the local community.
BOLDLY GO: Seek new experiences, innovate, take risks, learn from mistakes.
GIVE A SH!T: Be passionate, obsess over details, take pride in work, strive for excellence.

Company: Alamo Drafthouse Cinema

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